1. Warranty Coverage & Periods
Emmortal Lithium Batteries are covered by a Limited Warranty from the date of original purchase, covering manufacturing defects in battery cells, BMS, and pack assembly under normal and proper use.
2+1Years
EV Batteries
2 Years (Full Product Warranty) + 1 Year (Service Warranty)
2+3Years
Home Inverter / UPS Lithium Batteries
2 Years (Full Product Warranty) + 3 Years (Service Warranty)
1Year
Chargers & Accessories
1 Year Warranty
* Note: Exact warranty coverage depends on the specific product model and is bound by the details mentioned on the official purchase invoice.
What Happens Under Warranty?
If a manufacturing defect is confirmed upon inspection by our technical team, Emmortal will resolve the issue at no cost using one of the following methods:
- Repair the battery system.
- Replace the defective cells or the BMS (Battery Management System).
- Replace the entire battery with an equivalent model.
All parts and labor costs are fully covered during the warranty period. No cash refunds are provided under this policy.